<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Hi Steve,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>Starting to lose my patience with this, using iBook G4 and Logitech Notebook Pro Skype 2.0.0.6.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Crashes.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Restart machine and it does not know that a camera is attached.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Need to reinstall the flakey IOX driver. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>same problem.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Steve you will notice that I have registered, payed for this software in good faith that you could get it sorted. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Skype do not appear to be fixing the problem.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Neville</DIV><DIV><BR><DIV><DIV>On 17/01/2007, at 6:03 PM, Steve Sisak wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">At 1:07 PM +0100 1/17/07, Hans Bissem wrote:</DIV> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Using<SPAN class="Apple-converted-space"> </SPAN>both, either my Philips Webcam SPC900NC or my Phillips ToUCam</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">PCVC740K results in an immediate crash of Skype 2.0.0.6 when trying to set</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">the video settings.</DIV> </BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Skype is currently calling the video digitizer from a secondary thread, which is illegal -- there's supposed to be an update coming which fixes the problem.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">(Quicktime isn't reentrant and the driver uses it internally, resulting in a crash the first time we allocate a GWorld for face tracking/PTZ -- I'm not sure if there's anything we can do to work around the problem, like trying to get to the main thread ourselves, as this might result in a deadlock)</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Can you send me a copy of the crash log off list?</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">(Although I suspect it's going to be in the first call to NewGWorld())</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">With BTV pro 5.4.3b2 there is no chance to set the color - white balance -</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">parameter (daylight, tungsten, fluorescent ...) Every picture looks blue,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">see BTV-JPEG-17.01.2-1247_31.jpg - should be daylight!</DIV> </BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I'll look at this -- are you saying that the custom settings panel is missing?</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Thanks for the report,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-Steve</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_________________________________________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Steve Sisak, CTO <SPAN class="Apple-converted-space"> </SPAN><A href="mailto:steve.sisak@ioxperts.com">steve.sisak@ioxperts.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">IOXperts, Inc. <SPAN class="Apple-converted-space"> </SPAN>voice: +1 617 876-2572</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">87 Bristol St #3A<SPAN class="Apple-converted-space"> </SPAN>fax: +1 617 876-2337</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Cambridge, MA 02139 <SPAN class="Apple-converted-space"> </SPAN>mobile: +1 617 388-6476</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Video-Beta-Discuss mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:Video-Beta-Discuss@mailman.ioxperts.com">Video-Beta-Discuss@mailman.ioxperts.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://mailman.ioxperts.com/mailman/listinfo/video-beta-discuss">http://mailman.ioxperts.com/mailman/listinfo/video-beta-discuss</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV> </BLOCKQUOTE></DIV><BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV>Neville Strange</DIV><DIV><A href="mailto:neville@strange.net.nz">neville@strange.net.nz</A></DIV><BR class="Apple-interchange-newline"></SPAN><SPAN></SPAN><SPAN></SPAN><SPAN><IMG src="cid:F6CE958D-D4F9-4C7C-BF32-40DDD54FDC23@lan"></SPAN><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><BR class="Apple-interchange-newline"><DIV><P style="margin: 0.0px 0.0px 0.0px 0.0px; min-height: 14.0px"><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;; font-family: Times; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "> </SPAN></SPAN></SPAN></SPAN></FONT><BR class="khtml-block-placeholder"></P><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://www.skype.com/go/download"><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;; color: rgb(0, 0, 238); font-family: Times; -khtml-text-decorations-in-effect: underline; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 238); font-family: Times; font-size: 16px; -khtml-text-decorations-in-effect: underline; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 238); font-family: Times; font-size: 16px; -khtml-text-decorations-in-effect: underline; "><SPAN class="Apple-style-span" style="color: rgb(0, 0, 238); font-family: Times; font-size: 16px; -khtml-text-decorations-in-effect: underline; ">Get Skype</SPAN></SPAN></SPAN></SPAN></FONT></A><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;; font-family: Times; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "> and call me for free.</SPAN></SPAN></SPAN></SPAN></FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;; font-family: Times; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; "><SPAN class="Apple-style-span" style="font-family: Times; font-size: 16px; ">Mobile +973 39468206</SPAN></SPAN></SPAN></FONT><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;; font-family: Times; "></SPAN></FONT></DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR class="Apple-interchange-newline"></SPAN></SPAN></SPAN></SPAN> </SPAN></SPAN></DIV><BR></DIV></BODY></HTML>