crashing in BTVPro

[Michael Engelhart]

Well I think I've narrowed down some of the problem.   I downgraded to 
BTV (non-pro) and now I can open the Video Settings window and also 
basically everything works as advertised and snappy as well.   But... 
when I use my active USB Extension cables,  everything crawls to a halt 
and I can't capture any video.    Actually I even did a quick test with 
a short 3 foot extension cable (non-active plalin old USB cable) and I 
wasn't able to capture.    The NexImage has a 7 foot cable so even with 
a 3 foot extension it should work right?		

My understanding from the TrippLite website is that there is no 
performance loss due to the active circuitry which boosts the signal 
every 15 feet.  I've tried both 1 and 2 active cables daisy chained but 
no luck.


Thanks for any help.

Mike
On Apr 24, 2005, at 11:35 AM, Michael Engelhart wrote:

> Hi -
> I've been struggling trying to get the Celestron NexImage to work with 
> BTVPro.
>
> 90% of the time when I launch BTV Pro and then go to video Settings 
> from the menu, it crashes.   I've tried uninstalling both BTVPro and 
> the driver as well as removing all the preferences files associated 
> with both programs and it still happens.  If it does load the dialog 
> window, it's very very sluggish and often times will also crash the 
> application.
>
> Another problem I'm having is that I can't get the camera to work if 
> it's connected to active USB extension cables.  I have tried several 
> other devices including a digital still camera Canon A70 using the 
> Canon Remote Capture software using an extension and it works fine.
>
> What I'm not sure of is the driver selection for the camera.   It 
> chooses the AME - CU 101 as the camera  but I've seen on various 
> forums that the NexImage uses the same chipset as  the Philips TouCam? 
>   Even weirder is that if I connect the camera up and launch Virtual 
> PC, in the PC Settings dialog the USB Device shows up as an Ariston 
> USB Device which is what the Driver was choosing as a device in 
> version 1.1b52.    ???
>
> I realize this is a beta but I'm trying to find out how to help make 
> the driver work better with my camera.
>
> Let me know if there's anything I can send (crash logs, etc) to help 
> with these issues .
>
> Thanks
> Mike
>
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