Driver stopped working...

[Steve Sisak]

At 10:30 AM -0400 10/5/06, Bob Matsuoka wrote:
>Sounds odd, I know -- I had it working on Tuesday, but after 
>rebooting, the driver was no longer recognized and had to reinstall. 
>I ran the uninstaller, reinstalled, rebooted (a few times).

To the best of my knowledge, there is no case where uninstalling and 
reinstalling the driver will do anything but waste your time. :-)

The installer will move any old versions it finds to the trash.

If the camera isn't being recognized, installing the logging version 
of the driver and sending us the logs will provide us some 
information.

>Now the driver shows up in my EvoCam video source settings, but the 
>tab greyed out, and when I select the driver as the source, I get 
>the beach ball for a few minutes (which happened before), but then 
>the driver is unselected.

If the tab is grayed out, that means the IOXperts driver isn't the 
current video source.

When you get a beach ball, open "Activity Monitor" 
(/Applications/Utilities), select the application in question (which 
should be red in the list) and choose "Sample Application" -- this 
will provide information about where the application is spending CPU 
time.

>I have an iMac Intel 20" Core Duo, 2GB RAM, Logitek Quickcam 
>Notebook Pro (black)

There are some firmware issues with various versions of the newer 
Logitech cameras (there are some controls that they don't implement 
correctly) -- if you send me a log of the problem, it would be 
helpful.

-Steve
-- 
_________________________________________________________________________
Steve Sisak, CTO                                 steve.sisak at ioxperts.com
IOXperts, Inc.                                            +1 617 876-2572