1.1.2b14 Cameras Not Being Recognized

[Steve Sisak]

I've received a couple reports of cameras not being recognized 
(IOXperts Camera Identifier showing "No Cameras") after installing 
1.1.2b14, but I'm not able to reproduce the problem here and it 
appears to be working for the majority of people.

Also, there was a Mac OS X update this week, which might also be in play.

If you're having any problems with b14, could you please let us know:

1) What Camera

2) What OS Version (and did you update OS at the same time)

3) What Machine (PPC or Intel)

Then:

1) If the directory /Library/Logs/IOXperts/ exists, move it aside to 
get any old logs out of the way.

2) Download and install the logging version of the driver:

<http://www.ioxperts.com/downloads/Video/Beta/Latest/IOXWebcamX-1.1.2b14-Log.dmg>

This will log useful debugging information into the directory mentioned above.

3) If it fails, please compress and send me me the contents of 
/Library/Logs/IOXperts/ so I can see if there's any useful 
information there.

(please send logs off list so we don't send huge files everyone)

Thanks,

-Steve

-- 
_________________________________________________________________________
Steve Sisak, CTO                                 steve.sisak at ioxperts.com
IOXperts, Inc.                                     voice: +1 617 876-2572
87 Bristol St #3A                                    fax: +1 617 876-2337
Cambridge, MA 02139                               mobile: +1 617 388-6476