1.1.2b14 Cameras Not Being Recognized

[Miklos Nagy]

Steve,

I had the same problem but since it it was not the first time I have  
done the following steps which always solved the problem.

1 Removed all IOExperts products
2 Rebooted the machine and reinstalled the driver again.

Logitech Pro 4000
Mac OS X 10.5.4 without the  update
Intel machine

Further the problem is not reproducible on my side.

Miklos




On Jul 6, 2008, at 4:31 PM, Steve Sisak wrote:

> I've received a couple reports of cameras not being recognized  
> (IOXperts Camera Identifier showing "No Cameras") after installing  
> 1.1.2b14, but I'm not able to reproduce the problem here and it  
> appears to be working for the majority of people.
>
> Also, there was a Mac OS X update this week, which might also be in  
> play.
>
> If you're having any problems with b14, could you please let us know:
>
> 1) What Camera
>
> 2) What OS Version (and did you update OS at the same time)
>
> 3) What Machine (PPC or Intel)
>
> Then:
>
> 1) If the directory /Library/Logs/IOXperts/ exists, move it aside to  
> get any old logs out of the way.
>
> 2) Download and install the logging version of the driver:
>
> <http://www.ioxperts.com/downloads/Video/Beta/Latest/IOXWebcamX-1.1.2b14-Log.dmg 
> >
>
> This will log useful debugging information into the directory  
> mentioned above.
>
> 3) If it fails, please compress and send me me the contents of / 
> Library/Logs/IOXperts/ so I can see if there's any useful  
> information there.
>
> (please send logs off list so we don't send huge files everyone)
>
> Thanks,
>
> -Steve
>
> -- 
> _________________________________________________________________________
> Steve Sisak, CTO                                 steve.sisak at ioxperts.com
> IOXperts, Inc.                                     voice: +1 617  
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