1.1.2b14 Cameras Not Being Recognized

[Paul Purkett]

Hi Steve,

Just to let you know I haven't added the latest updates from Apple. I
usually wait a month after their release and then install them on a clone
boot drive to see what they screw up. Had a real bad experience with a
Security Update that rendered my SATA drives unusable so I wait then test
them, and hope. So anything I've been sending you is for OS X.4.11 with
Security Update 2008-002 only.

Happy sailing,

Paul

On Sun, Jul 6, 2008 at 7:31 AM, Steve Sisak <steve.sisak at ioxperts.com>
wrote:

> I've received a couple reports of cameras not being recognized (IOXperts
> Camera Identifier showing "No Cameras") after installing 1.1.2b14, but I'm
> not able to reproduce the problem here and it appears to be working for the
> majority of people.
>
> Also, there was a Mac OS X update this week, which might also be in play.
>
> If you're having any problems with b14, could you please let us know:
>
> 1) What Camera
>
> 2) What OS Version (and did you update OS at the same time)
>
> 3) What Machine (PPC or Intel)
>
> Then:
>
> 1) If the directory /Library/Logs/IOXperts/ exists, move it aside to get
> any old logs out of the way.
>
> 2) Download and install the logging version of the driver:
>
> <
> http://www.ioxperts.com/downloads/Video/Beta/Latest/IOXWebcamX-1.1.2b14-Log.dmg
> >
>
> This will log useful debugging information into the directory mentioned
> above.
>
> 3) If it fails, please compress and send me me the contents of
> /Library/Logs/IOXperts/ so I can see if there's any useful information
> there.
>
> (please send logs off list so we don't send huge files everyone)
>
> Thanks,
>
> -Steve
>
> --
> _________________________________________________________________________
> Steve Sisak, CTO                                 steve.sisak at ioxperts.com
> IOXperts, Inc.                                     voice: +1 617 876-2572
> 87 Bristol St #3A                                    fax: +1 617 876-2337
> Cambridge, MA 02139                               mobile: +1 617 388-6476
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