EyeTV incompatibility (was IOXperts Video 1.1.2b9 posted)

[James Allen-Jones]

Steve,
Have installed EyeTV 3.0.2 build 3753 and IOX 1.1.2b10.
On opening EyeTV there is no dialogue thrown up - yeah! - and no crash on
quit.

Sadly am not leaping for joy as my webcam is definitely *not* working
properly with Mac apps (PhotoBooth & iChat).  PB faults are now worse,
effects don't work (black screen freezes) but app does quit thankfully.

So, while looking at flickering PB screen, I open IOX camera control and get
dialogue titled IOX error saying:

"IOXexperts Camera Control allows you to adjust ... ... can function. Please
start video first."

NB. A previous version of the camera controller did work. PB also worked a
while ago.

Still on Mac OS X 10.5.2 (read too many worrying things about 10.5.3 at
macfixit.com). Have mentioned these camera/IOX problems before but no one
seems able/inclined to comment :(

Glad to know the new EyeTV build helps tho'

James


> Hi Paul,
> 
> Thanks for the update -- I'm checking with Elgato as well.
> 
> Has anyone else on the list tried the update on EyeTV 3.0.2?
> 
> For this to be a valid test, you should have seen the dialog about an
> incompatibility with IOXperts driver, which would be a flavor of
> 3.0.2 which does not have the bug fixed.
> 
> I'm guessing that updates from older versions would see the silent update.
> 
> If you have another crash, please send me a crash log as this might
> be an unrelated problem -- the only ill effect I know about is a
> crash on quit.
> 
> -Steve
> 
> 
> At 11:43 AM +0100 6/4/08, Paul Redfern wrote:
>> Steve,
>> 
>> Sorry, please ignore last report.  The update didn't install. I'm
>> still on build 3740 apparently.  Am busy recording at moment. Will
>> try later to upgrade to build 3753 (it's not that silent - you have
>> to close and relaunch app).
>> 
>> P
>> On 4 Jun 2008, at 11:14, Paul Redfern wrote:
>> 
>>> Hi Steve,
>>> 
>>> Sorry for delay in replying, but this is first time I have tried
>>> new (3753) EyeTV build and 1.1.2b10 together. I'm afraid the
>>> incompatibility remains.  Do you need any logs?
>>> 
>>> Paul R
>>> 
>>> On 4 Jun 2008, at 03:18, Steve Sisak wrote:
>>> 
>>>> At 9:12 PM +0100 5/25/08, James Allen-Jones wrote:
>>>>> Just opened EyeTV (v 3.0.2) and a dialogue from IOX was thrown
>>>>> up, something about incompatibility (too quick to read) but EyeTV
>>>>> started up and was fine for a few minutes.  Then it crashed in
>>>>> full screen mode
>>>> 
>>>> Hi James,
>>>> 
>>>> Sorry for the delay in replying -- we've been working with Elgato
>>>> to solve the problem and they've released a silent update of EyeTV
>>>> that fixes the problem.
>>>> 
>>>> The problem is that this doesn't help if you downloaded EyeTV
>>>> between the time 3.0.2 was released and the silent update.
>>>> 
>>>> Below are instructions from Elgato that should fix the problem --
>>>> could you give them a try and let me know if it solves the problem?
>>>> 
>>>> Thanks,
>>>> 
>>>> -Steve
>>>> 
>>>>> Thanks again for your patience in this matter. You can tell
>>>>> customers to click this link:
>>>>> 
>>>>> <eyetv://checkforupdates?build=3753>eyetv://checkforupdates?build=3753
>>>>> 
>>>>> And that should work for people who have EyeTV 3 or later
>>>>> installed. EyeTV registers a URL scheme handler which will offer
>>>>> to download and install the requested build.
>>>> 
>>>> --
>>>> _________________________________________________________________________
>>>> Steve Sisak, CTO
>>>> steve.sisak at ioxperts.com
>>>> IOXperts, Inc.                                     voice: +1 617 876-2572
>>>> 87 Bristol St #3A                                    fax: +1 617 876-2337
>>>> Cambridge, MA 02139                               mobile: +1 617 388-6476
>>>> _______________________________________________
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>>>> Video-Beta-Discuss at mailman.ioxperts.com
>>>> http://mailman.ioxperts.com/mailman/listinfo/video-beta-discuss
>>> 
>> 
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>