EyeTV incompatibility (was IOXperts Video 1.1.2b9 posted)

Paul Redfern redfernpaul1 at mac.com
Wed Jun 4 06:14:05 EDT 2008


Hi Steve,

Sorry for delay in replying, but this is first time I have tried new  
(3753) EyeTV build and 1.1.2b10 together. I'm afraid the  
incompatibility remains.  Do you need any logs?

Paul R

On 4 Jun 2008, at 03:18, Steve Sisak wrote:

> At 9:12 PM +0100 5/25/08, James Allen-Jones wrote:
>> Just opened EyeTV (v 3.0.2) and a dialogue from IOX was thrown up,  
>> something about incompatibility (too quick to read) but EyeTV  
>> started up and was fine for a few minutes.  Then it crashed in  
>> full screen mode
>
> Hi James,
>
> Sorry for the delay in replying -- we've been working with Elgato  
> to solve the problem and they've released a silent update of EyeTV  
> that fixes the problem.
>
> The problem is that this doesn't help if you downloaded EyeTV  
> between the time 3.0.2 was released and the silent update.
>
> Below are instructions from Elgato that should fix the problem --  
> could you give them a try and let me know if it solves the problem?
>
> Thanks,
>
> -Steve
>
>> Thanks again for your patience in this matter. You can tell  
>> customers to click this link:
>>
>> <eyetv://checkforupdates?build=3753>eyetv://checkforupdates? 
>> build=3753
>>
>> And that should work for people who have EyeTV 3 or later  
>> installed. EyeTV registers a URL scheme handler which will offer  
>> to download and install the requested build.
>
> -- 
> ______________________________________________________________________ 
> ___
> Steve Sisak, CTO                                  
> steve.sisak at ioxperts.com
> IOXperts, Inc.                                     voice: +1 617  
> 876-2572
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