EyeTV incompatibility (was IOXperts Video 1.1.2b9 posted)

[Paul Redfern]

Steve,

Sorry, please ignore last report.  The update didn't install. I'm  
still on build 3740 apparently.  Am busy recording at moment. Will  
try later to upgrade to build 3753 (it's not that silent - you have  
to close and relaunch app).

P
On 4 Jun 2008, at 11:14, Paul Redfern wrote:

> Hi Steve,
>
> Sorry for delay in replying, but this is first time I have tried  
> new (3753) EyeTV build and 1.1.2b10 together. I'm afraid the  
> incompatibility remains.  Do you need any logs?
>
> Paul R
>
> On 4 Jun 2008, at 03:18, Steve Sisak wrote:
>
>> At 9:12 PM +0100 5/25/08, James Allen-Jones wrote:
>>> Just opened EyeTV (v 3.0.2) and a dialogue from IOX was thrown  
>>> up, something about incompatibility (too quick to read) but EyeTV  
>>> started up and was fine for a few minutes.  Then it crashed in  
>>> full screen mode
>>
>> Hi James,
>>
>> Sorry for the delay in replying -- we've been working with Elgato  
>> to solve the problem and they've released a silent update of EyeTV  
>> that fixes the problem.
>>
>> The problem is that this doesn't help if you downloaded EyeTV  
>> between the time 3.0.2 was released and the silent update.
>>
>> Below are instructions from Elgato that should fix the problem --  
>> could you give them a try and let me know if it solves the problem?
>>
>> Thanks,
>>
>> -Steve
>>
>>> Thanks again for your patience in this matter. You can tell  
>>> customers to click this link:
>>>
>>> <eyetv://checkforupdates?build=3753>eyetv://checkforupdates? 
>>> build=3753
>>>
>>> And that should work for people who have EyeTV 3 or later  
>>> installed. EyeTV registers a URL scheme handler which will offer  
>>> to download and install the requested build.
>>
>> -- 
>> _____________________________________________________________________ 
>> ____
>> Steve Sisak, CTO                                  
>> steve.sisak at ioxperts.com
>> IOXperts, Inc.                                     voice: +1 617  
>> 876-2572
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>> 876-2337
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>